Shipping policy

At, we are committed to delivering your orders to you in a timely and efficient manner. This Shipping Policy outlines important information regarding our shipping process:

Processing Time
Upon receiving your order, we strive to process and prepare it for shipment within 1 working day. This includes verifying the payment, packing the items, and preparing them for delivery.

Shipping Methods
We offer reliable shipping methods to ensure your order reaches you safely and promptly. The specific shipping methods available will be displayed during the checkout process. Please note that the availability of certain shipping methods may vary based on your location.

Delivery Time
Once your order has been processed and handed over to the shipping carrier, you can expect your package to be delivered within an estimated timeframe of 3-5 working days. Please note that delivery times may vary depending on factors such as your location, shipping method, and any unforeseen circumstances or delays beyond our control.

Tracking Your Order
To keep you informed about the progress of your shipment, we provide tracking numbers for all orders. You will receive an email with your tracking information once your order is on its way. You can use this tracking number to monitor the status of your delivery through our website or the shipping carrier's online tracking system.

Shipping Fees
Shipping fees are calculated based on various factors, including the destination, shipping method, and the weight or dimensions of the package. The applicable shipping fees will be displayed during the checkout process before you complete your order. Please note that additional customs duties or taxes may apply for international shipments, and customers are responsible for any such fees.

Order Status and Support
If you have any questions about the status of your order or need assistance with tracking, our customer support team is here to help. Please reach out to us through our Contact page or the provided contact information, and we will gladly assist you.


Company name: MORENO LTD

Company registration number: 15612985

Address: 27 Old Gloucester Street, London, WC1N 3AX